The Workplace Conferencing Process

Workplace conferencing is a process based on restorative justice principles for use in a wide range of workplace situations.

Types of situations:

::  Conflict between employees

::  Inappropriate behaviour of employees – bullying, harassment or other abusive behaviours

::  Consumer complaints procedures

::  Training process in low-level conflict resolution tools

::  Consumer complaints facilitation services

::  EAP type situations where managers are having difficulty monitoring progress or setting appropriate boundaries with employees with personal problems affecting their work

Workplace conferencing allows inappropriate behaviour to be confronted by focusing on the effects on those involved including management.

It allows all parties to move on from the events and to participate in creating positive solutions to prevent similar incidence reoccurring.

Culture shifts occur as a result that allow openness and honesty to become part of acceptable workplace communication. The willingness of the organisation to deal with tricky issues in a safe and proactive way further adds to confidence of employees in positive change. Issues requiring structural change come from those directly affected and therefore are bought into on the ground floor.